Hardware and License Fee
Retail Cloud is an multi-platform POS system that can work either as cloud-based with android or software-based using windows. All hardware costs are preset and cannot be altered. Retail Cloud can only be sold by purchase, there is no option for a placement.
Retail Cloud must be boarded on the EPX platform.
Workstation bundles include an all in one terminal, a receipt printer, and a cash drawer. All bundles require EMV credit card terminal purchase. Additional items can be purchased on an a-la-carte basis. Retail Cloud comes in three different license fee categories, Everyday, Grow, and Pro.
Monthly License Fee: The monthly license fee is charged directly by Retail Cloud. They set this up via email.
Retail Cloud Order Form
Retail Cloud Account Set Up
Retail Cloud End User License Agreement
Retail Cloud ACH Form- Must have the one time payment and monthly payment information filled out.
Documents MUST be signed and dated.
If merchant wants menu/inventory pre-programmed in their Retail Cloud, they MUST send in their menu/inventory with paperwork.
Returns and Cancellation
Equipment returns can be made within 10 days of purchase with a 30% restocking fee. There can be no additional labels or damage to the packaging or boxes.